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After-Sales Instructions A. Returns and Exchanges, Warranty: You can enjoy return and exchange services without affecting the resale of the watch. ---------------------------------------------------------------------------------------------------------------------- B. Return and Exchange Conditions: Mixed batch samples can be returned or exchanged within seven days without any reason, with a one-year warranty.Please communicate with the store customer service before returning or exchanging items; otherwise, it will not be accepted. Long-term merchants/merchants receive goods and find products with quality issues; approximately 10 defective items need to be returned. Unused products with unremoved protective films will be directly replaced. Products with visible signs of human use that affect resale will be covered under warranty within the validity period; beyond the validity period, repairs for damaged parts will be charged ---------------------------------------------------------------------------------------------------------------------- C. Return Costs: 1. Return and exchange fees include shipping packaging, product depreciation, goods inspection and inventory, and secondary quality control ★Regular slow-moving items will only be discounted and recycled for replacement with other products ★If the item remains unsold within one month of placing an order, the value will be refunded without discount, and you will be responsible for the return shipping costs for exchanges ★If the order remains unsold within 10% off months of placing it, a penalty of 20% of the product's value will be applied ★If there is a delay in sales within 3-5 months of placing an order, we will compensate you with 20% off of the product's value ★If an order has been inactive for over six months, we will refund 30% off percent of the product's value ★Returns are not accepted for items older than 1 year or quantities exceeding 400 pieces. Note: Excludes special offers or discontinued items 2. Return and Exchange Shipping Fees Reasons for Returns and Exchanges Return Shipping Fee Return Product quality issues, wrong shipment, damage Seller bears responsibility Return Due to personal subjective reasons, such as not liking it. Buyer bears responsibility Exchange Product quality issues, wrong shipment, damage Seller bears responsibility Exchange Due to personal subjective reasons, such as not liking it. Buyer bears responsibility Maintenance Damage caused by human factors, such as incorrect wearing methods or outside of daily life Buyer bears responsibility Maintenance Product Quality Issues Seller will bear within 1 month Buyer bears responsibility for orders over 1 month Note: 1. Please ensure that the watch is unused and unopened, and that the product is intact without any damage. All returned or exchanged watches will not affect secondary sales 2. If the product is damaged due to human reasons, it will only be repaired but not replaced, and the return shipping fee will be borne by the buyer Maintenance Instructions: Maintenance items include issues such as needle dropping, diamond dropping, inaccurate timekeeping, and stopping due to non-human reasons. For watch malfunctions caused by human reasons, only the cost of spare parts will be charged Special Note: 1. The watch is a high-precision and high-value product; please follow the user manual for proper wearing and use to extend its actual lifespan 2. The appearance of the watch is a vulnerable part; scratches and wear on the strap during normal use are not covered by the warranty.