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【Warm Reminder】: Since it's produced by our company, it requires manpower for inspection and distribution, resulting in low profits. We recommend that customers place a small mixed batch order first to check the product style before bulk purchasing.(Small issues like minor dirt or friction are not considered quality problems. Handmade jewelry may have some traces of craftsmanship; perfectionists should be cautious when placing orders). Everyone has different aesthetics and quality standards; to avoid unnecessary disputes, please start with a small quantity and adjust before bulk purchasing. 【1】. Our store accepts returns without reason within 7 days; returns after this period are not accepted. 【2】. Natural stones and natural pearls will have normal minor flaws. 【3】. If there are obvious issues such as breakage, scratches, loose beads, or fading, please provide actual photos to customer service to apply for a return and refund. 【4】. Due to the large daily shipment volume, we cannot guarantee that every product will be inspected perfectly. Please check your items upon receipt and contact customer service promptly if there are any issues. 【5】. The picture shows, due to different lighting and monitors, there might be slight color differences between the actual product and the picture. 【6】. The products all have detailed size markings and wearing examples. Don't rely on imagination. Dear new and old customers of our store, hello Please take two minutes to review these issues; they can solve 90% of the problems you encounter while placing an order. 1、Do all pendants come with chains? Answer: All pendants and necklaces (with chains) in our store are sold separately.(Note: All items sold are like this) Please click on the link below for the necklace:https://shop0j8d587138556.1688.com/page/offerlist_143675274.htm?spm=a2615.7691456.autotrace-categoryNavNew.16.4f444d98sh1C9F 2. Is there a gift packaging box included? Answer: Our default is to package in individual OPP plastic bags; if you need gift boxes, they need to be ordered separately. If you need a gift packaging box, please click on the link below: https://shop0j8d587138556.1688.com/page/offerlist_136426204.htm?spm=a2615.7691456.autotrace-categoryNavNew.31.3788686bC0sosn 3、What? Answer:Ordering Notes: 1. The default shipping address and recipient for orders are the delivery address and recipient 2. You must leave a message when placing an order; without one, we usually send out the shipping list and goods together.Therefore, all responsibilities arising from this issue are your own 3、：，，，（、），，，，，，。 4. Will there be information about our store on the package? ？ Answer: If there is a message indicating this when placing an order, we always use neutral packaging, OPP sealed bags. We will not release the shipping label or leave any information about our company. It's essential to leave a message when placing an order; otherwise, we cannot be held responsible for any issues. 5. When will it be shipped? Answer: Orders placed before 5 pm will be shipped the same day.Orders placed after 5 PM will be shipped the next day.Dear customers, please be patient and don't rush us For other questions, please contact customer service for consultation Customer service is very busy.We suggest that everyone try to place orders by themselves