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The products are all made of 3A grade zircon, which has relatively high hardness and is not easily scratched or abraded. It can even easily cut glass but is relatively brittle, so please avoid dropping or bumping it to prevent damage. Additionally, keeping it clean is key to maintaining the brilliance of Swiss diamonds. If they stop shining, it's probably due to oil or cosmetic contamination on the surface. Using a soft brush with a bit of detergent can restore their shine to new levels. Cleaning is very important! The idea that zircon sparkles like a rainbow under any light source is incorrect. The sparkle of gemstones mainly occurs due to the refraction of light sources; under dim or scattered light sources, it's difficult to achieve brilliant rainbows, just like in nature. Mixed batch, [2] pieces or more In order for members to receive the service they deserve at Xiang'er Silver Jewelry Factory and to avoid unpleasant situations from occurring.Based on mutual understanding, fairness, and voluntariness, both parties jointly abide by the following terms: 1. Xiang'er Silver Jewelry Factory Commitment: We are responsible for the information directly posted by our company. If there is any inconsistency in words and actions that causes losses to merchants, our company will bear the responsibility.However, we refuse to bear responsibility for losses caused by the customer's own reasons (such as not reading product details or product attributes).For example, a single pendant does not come with a chain, the product has no packaging box, and its size is different from what was imagined. We hope customers can look more carefully and ask questions. The product images are actual items, but some are sourced from the internet. We strive to provide accurate descriptions for each product, so customers can purchase with confidence.If there are serious mistakes due to the company's negligence, we will promptly correct them and arrange for returns or exchanges. We strictly control the quality of our products, and if there are any issues, our company offers unconditional returns and repairs. Note: Our company is only responsible for the current confirmed situation.Since information often needs to be updated, if changes occur after placing an order with membership, we will promptly notify you, allowing you to decide whether to cancel. 2. Membership Requirements Please carefully check (quantity, specifications, etc.), if there are any special requirements, please inform us promptly.The delivery address and contact information must be accurate; otherwise, any related losses incurred will be your responsibility.If payment is not made within three days after timely payment, it will be automatically voided. 3. Other Agreements If both parties reach an agreement through other communication methods that conflict with this clause, the agreement between both parties shall prevail. Defective Product Exchange: Members can exchange products within 37 days of receipt if they find any issues related to quality.Please first contact our company before exchanging the item; our company will cover the one-way shipping cost. Company Maintenance or Repair: The company will charge additional fees based on actual circumstances.If the product quality issues are caused by the company's reasons, we will take full responsibility until the end. If there are damages or other issues caused by customer carelessness, we will repair according to the customer's requirements. However, the return shipping costs will be borne by the customer. If the repair exceeds 10.00 yuan in cost, the customer will need to cover the basic labor fees. Detailed Explanation of Merchant Suspicious Points 1. Product Advantage: The advantage of our company's jewelry material compared to pure silver jewelry is that our jewelry material is refined from white copper.The glossiness resembles silver; even on cut surfaces, most people wouldn't notice Difficult to distinguish.Compared to pure silver, there's a huge difference; pure silver products guarantee their material contains over 92.5% silver, tested by provincial inspection agencies. High-quality electroplated platinum layer with reinforced thick silver, nickel-free electroplating, protective coating on the surface for long-lasting color retention, not easy to fade, anti-oxidation, anti-allergy 2、Diverse Product Line: Product range, new product guidance, and rich demand product lines are our foundation. Whether it's established or potential new models, we can offer our existing ones to merchants.Our company updates new product releases every month, guiding fashion with exquisite items. We can also flexibly adjust products according to customer needs without requiring excessive demands; small and medium-sized customers can participate. 3. Superior Production Line: Strong Productivity, Continuous Improvement Process, High-end Products; Our daily output exceeds three thousand pieces, with numerous factories shortening production cycles for timely delivery.The production of products involves more than ten processes, from product design to factory inspection. Every process is essential and strictly adhered to, specializing in high-end jewelry 4. Our service: Provide effective assistance, reduce requirements, simple goods are not our ultimate goal. We do our best to assist merchants in quickly selling products. Our company can mix orders from as little as 2 pieces at an ultra-low threshold. The company owns it and provides personalized services for customers; silver and copper jewelry are acceptable Merchants only need to provide product samples or clear pictures with detailed product details and related dimensions, and we can proceed based on that. Our company will estimate and verify products based on customer needs. At the time of production, merchants need to prepay the mold fee, which ranges from 100 to 400 yuan. Our company will communicate and confirm through the samples produced by casting before proceeding with production. Before production, merchants need to pay a 30% down payment based on the quantity required. Shipping fee payment method: To be borne by the merchant (customer) (standard shipping for orders over 308 yuan, nationwide coverage for orders over 900 yuan, excluding Hong Kong, Macau, and Taiwan) fee The shipping fee nationwide is 7 yuan, depending on the distance traveled. Within Guangdong Province, it usually takes about 1-2 days to arrive, while outside the province it takes generally 3-5 days. (Excluding Hong Kong, Macau, and Taiwan)