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Exchange Policy15889581528 1. Upon arrival, regardless of whether the packaging is damaged or not, you need to open the box for inspection (check the quantity or if the product is intact). Otherwise, we will not accept it afterwards. If there is damage due to transportation, please have the relevant shipping company provide a stamped certificate and submit it to us so we can assist the customer with after-sales service. 2. If there are quality issues with the product, we will provide an exchange within the specified time frame of 3 months after receipt.Please note that for exchanges within 3 days of receiving the goods, we will cover the return shipping; for exchanges within 15 days, both parties will bear half of the shipping cost; after 15 days, the buyer will be responsible for the shipping cost. By placing an order, you agree to this clause. Any objections will be subject to this clause. 3. If it's not a product quality issue or has already affected the second sale, please return the goods (after signing for receipt, please ensure the product packaging is intact and all accessories are complete, so as not to affect secondary sales). If the returned product packaging is incomplete, missing accessories or related materials; unauthorized repairs or modifications; not used or stored properly; exceeds the product warranty period; or is falsified, we will not be responsible for exchanges). We will follow the regulations to take photos and report complaints to the end. Dear customer, please don't waste both the return and double shipping costs. 4. If the customer contacts customer service within the specified time and agrees to exchange the goods, please use regular shipping to return them to us. The customer should pay for the shipping in advance, and the company will reimburse the shipping cost according to the list after receiving the goods. (The shipping cost for the exchange will be borne by the customer; it is recommended to reorder next time.)If there is no communication and agreement for an exchange or delivery on arrival, we will not sign for it.Please also provide a blank note with your ID number, order number, and the issue with the product. Otherwise, any delays will not be responsible. 5. If you are satisfied with our products and services, please leave a valuable review and a 5-star rating. We will continuously absorb good opinions and suggestions to improve our mall and enhance our products and services. Thank you all.