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Name: Dragonfly Diamond Pendant Material: Zinc alloy Craftsmanship: Electroplated with diamonds Thank you for your attention. We welcome your visit. We are always online and welcome your inquiries! Buyer's Must-Read: For any products shipped by our company, if there are quality issues or shortages during the sale or use process, please contact us promptly. We will resolve the issue for you as soon as possible and provide you with a satisfactory response Buyers must read: If the company's shipment of goods has quality problems or is missing parts during the sale or use process, please contact us. We will respond to you as soon as possible and give you a satisfactory answer 1. After the goods arrive at the receiving location, regardless of whether the outer packaging box is damaged or not, you must open the box for inspection and verify the goods in person. Once confirmed to be correct, sign for receipt. After the customer signs for receipt, it is considered that there are no objections to the quantity and type of products shipped. Therefore, we will not accept complaints about missing goods after signing. If any products are damaged due to transportation issues, please obtain a certified proof from the relevant transportation company and provide it to us, so that we can assist the customer in filing a claim. If the goods are damaged or lost due to logistics, we will not bear any related responsibility 1.Goodstoarrivesattheplaceofreceipt,nomatteroutsidetheboxisdamaged,needtocheckoutofthebox,mustfacetofaceinspectioncheck,aftertheconfirmationsign,customerreceiptafterthedefaultontheshipmentoftheproductquantityandcategoryhasnoobjection,soafterreceiptdoesnotacceptafewgoodscomplaints;ifproductsbecauseoftransportationproblemsproduceddamaged,pleaselettherelevanttransportationcompanies,according tototheofficialsealofthepr Oh, and this proved available to us, we assist clients with claims; if the goods are damaged or lost due to logistics issuesWe will not be liable for responsibility 2. For long-term wholesale and distribution clients, we implement a long-term service guarantee system.For customers purchasing in small quantities, we comply with relevant regulations and offer a 7-day return and exchange policy for non-human-related quality issues, a 30-day warranty, a 180-day warranty for functional products, and no warranty for protective products.When customers return products due to quality issues, please use regular courier to return them to our company, with the shipping cost prepaid by the customer. If customers return products directly without communicating with customer service, we will not accept the return; our company does not accept items sent with collect on delivery. 2. For long-term cooperation with wholesale customers and distribution customers, we take a long-term protection systemFor customer goods with a small quantity, we execute according to relevant laws and regulations for the return of goods with non-human quality issues within 7 days, 30-day warranty, 180-day warranty for functional products, and no warranty for protection class itemsCustomers return products due to quality issuesPlease use regular courier to return to our company, with freight prepaid for customersIf the customer does not communicate with us, direct returns will not be accepted; my company does not receive payment 3. If the buyer claims dissatisfaction, difficulty in selling, or a mistaken purchase, but the product actually has no quality issues, we will not accept returns or exchanges 3.Buyers ar I am not satisfied or will not sell, bought on the grounds that he was wrong, actually there is no quality problem, we will not return; 4. Warranty products need to be returned within the warranty period, and the product must be in complete condition to be eligible for warranty. Unauthorized repairs or modifications; products not used or stored according to normal methods are not covered by the warranty. 4. Warranty products need to be returned within the warranty period, the product's appearance integrity can be guaranteed To repair or modify without authorization; products that are not used and stored in normal methods are not covered by the warranty