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Purchase After-Sales Instructions: Lingyuan Shoes Company adheres to the principles of honesty and quality as survival. Our store supports dropshipping. The ordered products will be shipped within 24 hours, with YunDa Express being the default courierFor large orders, please contact customer service to adjust shipping costs and logistics. Every pair of products sold by our factory is carefully inspected before shippingIf you have any unsatisfactory issues, please contact customer service. We will resolve them as quickly as possible until every customer is satisfied! We welcome long-term cooperation 1. The following situations do not fall under the scope of returns or exchanges 1. Some minor issues: For example, thread ends left after sewing some shoes, glue marks left after brushing the bottom edge, small rough edges on injection molded shoe soles, exposed thread ends, and minor marks after peeling off rough edges 2. Issues such as shoe odor, material thickness, size, color difference, etc., which are subjective biases, do not fall under the category of quality problems. 3. The shoe box was crushed; this issue is mainly due to problems during transportation. 4. 0.05kg small pinholes left when stepping on the shoe upper and needle jump stitches 5. Washable stains 2. Refuse returns or exchanges if there are no quality issues with the product If there are no quality issues with the shoes, our store does not allow returns; please do not return them because you don't like them, feel that the quality is not as good as expected, or because the shoes have a smell.Request a return or exchange. 3. How to return or exchange goods with quality issues 1. If there are serious quality issues with the shoes themselves: such as large areas of degumming, large areas of peeling, loose stitching, broken soles, mold, broken uppers, fallen heels, or other problems like wind-blown feet, please contact us within 3 days after receiving the goods to explain the issues. If it's not very serious, we'll repair it. If some issues are indeed serious, we won't accept such problems after 3 days from the date of receipt. Cheap shoes do not include after-sales warranty costs in the factory price; they are products without after-sales warranty. Be sure to take photos and send them to us for confirmation and verification. If the goods meet the above conditions before being worn and used, we guarantee a return or exchange. The return shipping cost for defective goods will be shared equally by both buyers and sellers.Explanation: This is easy to understand. When you go to a physical wholesale store to pick up goods, you can't check each item carefully before paying. Even if they have checked, there's no guarantee that there won't be any issues. If you find quality problems at home, you'll have to pay for shipping to exchange them yourself.In addition, our profit margin is very low; the profit from the products is not even enough to cover shipping costs.Please forgive me! 2. If the shoes with issues are returned by the customer without our confirmation, we will refuse to sign for the return and will not be responsible for any costs incurred. Even if the shoes with issues are confirmed and verified but shipped without confirming the shipping cost, resulting in exorbitant shipping fees, we will only pay the corresponding shipping cost based on our standard at the time of shipment.For shoes that we have verified and agreed to return, shipping costs must be prepaid first because the price for courier delivery is twice as high as the prepaid price.After we receive the problematic shoes, we will promptly reimburse the buyer for the return shipping costs Supports custom designs and offers many discounts for bulk production For more affordable options, contact Wangwang! 35-43