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【Product Information】 Name: Love Heart ing Necklace Material: Alloy, Pearl, Rhinestone, Shell Weight: 22.3g Size: 50cm The size and weight of the product are manually measured, there may be some errors, please refer to the actual product. Maintenance: keep away from chemicals/do not wear with water/keep dry About delivery Process the order in time after payment verification. We only ship to the confirmed order address. (Please make sure the address is correct.) Service transit time is provided by the carrier, excluding weekends and holidays. Shipping time may vary, especially during holidays. Refunds Policy If you have any questions about the return policy, please contact us If the product is damaged or other problems caused by the supplier, please contact us within 7 days after receiving the package. We will refund your money or exchange the goods after receiving your returned goods. About feedback If you are satisfied with our products and services, please leave your five-star praise. If you are not satisfied with our products, please contact us before leaving negative feedback or making detailed ratings. We guarantee that we will do our best to soe any problems for you. If you have any questions, please contact us. We are happy to help you soe the problem. Forshipping: Allouritemswillbeshippedtobuyersaddresswhichofferedbybuyers,pleaseconfirmyouraddressbeforepayment.Wewillsendtheitemswithin3Businessdaysonceyourpaymentiscompleted.(Holidaysmaybeextended) Forcolor: Picturesareonlysamplesforreference.Duetolimitationsinphotographyandtheinevitabledifferencesinmonitorsettings,thecolorsshowninthephotographmaynotcorrespondtothoseintheitemsthemsees. Forfeeback: Yoursatisfactionandpositiveeedbackisveryimpotantous.Pleaseleavepostivefeedbackand5starsifyouaresaisfedwithourtemsandservices. Ifyouhaveanyproblemswithouritemsorsevices,pleasefellfreetocontactusbeforeyouleavenegativefeedback.Wewildourbesttooveanyproblemsandprovideyouwiththebestcustomerservices. CompanyProfile Wearecross-bordere-commercecompany,integratingmultipleoverseasonlineandofflinesaleschannels. AboutShippment *Ingeneral,alltheorderswillbeprocessedwithin3-5businessdaysafterthepaymentisconfirmedbyDHgate. *TheitemwillbeshippedviaePacket,SFexpress,YANWEN,ChinaPostAirMail,EMS,DHL,FedEx,USPSasyouchoosewhenplacingtheorder.Thedeliverydependsonthecarrierafterpackagesshippedout,plusitisinternationaltr ansport,thedeliverymaydelay,hopeyoucanunderstandandwaitpatiently.Thanksinadvance. *Youcantrackyourpackageon17track.Ifyoucan`tfindanytrackinginfoonitpleasecontactus. CustomerService: 1.Pleasefeelfreetocontactusifyouneedanyhelpbyonlinechatting(instantmessages)orEmail,wewillreplyassoonaswereadit. 2.Allthepictureswepresentedmayexisormaltinycolordifferenceduetodifferentmonitorandbrighess. 3.Ifyouhaveanyproblemsbeforeoraftersubmittingtheorderorreceivingthepackage,pleasecontactusfirstinsteadofopeningthedispute,wewilltryourbesttosoeforyou. Feedback *Yourearlyconfirmationwillbehighlyappreciatedafterreceivingtheitem(s) *Yourfeedbackisvitalforus,wesincerelyhopeyoucanleaveapositiveall5starsfeedbackifyouaresatisfiedwithourproductsandservice. *Pleasecontactusfirstbeforeleavinganynegativefeedback,wewillsoetheproblemsforyou. QA Q:Whenwillmyorderarrive? A:Thedeliverydependsonthedestinationandthecarrieryouchosen,plusitisinternationaltransportwhichtakestime,pleaseunderstandandwaitpatiently. Q:WhatcanIdoifIwanttomodifytheaddress? A:Theaddresscan`tbemodifiedafterthepackageshippedout,sopleasecheckyouraddressiscorrectandcompletebeforesubmittingtheorder. Q:WhatcanIdoifIreceivewrong/brokenproduct(s)oremptypackage(s)? A:Wewillcheckandpackcarefully,butifthosesituationhappen,pleasecontactusfirstinsteadofarisingthedispute,wewilltryourbesttosoeforyou. Q:WhatcanIdoifIorderwrongitem? A:Pleasecontactusassoonaspossible,telluswhatitemyouexactlyneed,wecanchangeforyoubeforetheorderisshipped. Q:Ican`ttrackmypackage,what`sgoingon? A:Ingeneral,thetrackinginformationwillbeupdated2-5daateraftershipped.Ifyoustillcan`ttrackit,pleasecontactus,wewillcheckforyouASAP. Q:Whenwillyoushipmyorder? A:IfyourorderispaidandconfirmedbyDHgate,wewillshipin3-5businessdays. -->