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The picture was taken under lighting, so there might be a slight color difference from the actual product. If you don't like it, please understand. Thank you. Please refer to the actual product Quanqi Jewelry Factory Customer service online hours are from 8:30 to 18:00, closed on Sundays When customer service is unavailable, you can place an order yourself, and we will arrange for shipment as soon as possible We are continuously introducing new products; you can follow our store Buyer's Note: All products on this website basically have pictures, detailed descriptions, materials, sizes, dimensions, etc.Please rest assured when purchasing; there are no middlemen, making it more affordable. Welcome new and old friends to shop. Due to differences in lighting brightness, background, and shooting angles, the product display may have some deviations. If you require a product that is 100% perfect, please be cautious before purchasing. : Our store defaults to this policy; please contact customer service if you have not received your goods.The cost is the system default; shipping fees that meet the free shipping criteria will automatically change to zero.If the goods do not arrive or are urgently needed, please contact customer service for reshipment.For bulk goods that need to be shipped, please inform customer service of your most recent company address and the name of the shipping station.To facilitate your ability to pick up the goods at the nearest location in the shortest time.We solemnly declare that this is beyond our control. Please do not use dissatisfaction with service attitude and delivery time as the basis for evaluating us. Payment: Our store temporarily does not offer cash on delivery.Alipay guarantees transactions, and bank transfers are also available.For your financial security, we recommend using online payment methods. Signing: Please make sure to sign for the goods upon delivery yourself. If someone like a family member, friend, or doorman signs for it, it will be considered as your own signature.Please make sure to open and inspect on the spot before signing for receipt.If the product is damaged during transportation, please directly verify with the delivery personnel to claim compensation or refuse to sign for it. Return and Exchange Policy: Because jewelry is a sentimental consumer product.Some people like it, others don't. If it's not a quality issue and you want to exchange it within 7 days, you can contact customer service for an exchange, but you'll need to bear the return shipping cost. However, if there are quality issues or damage during transportation, also contact customer service. You'll need to take photos and upload them. Once confirmed, we can refund the cost of the problematic product. But please understand that jewelry is handmade, and occasional small flaws are normal. This should not be used as a basis for returns or negative reviews. Evaluation: Your honest review is our unremitting driving force. If you are satisfied with the product and feel happy, please give us an encouraging positive review. If there are any issues and you are not completely satisfied, please communicate with customer service promptly. Any problems can be quickly resolved for you, clearing away your doubts and dissatisfaction in a timely manner, bringing you a pleasant mood.