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（1） The following situations do not fall within the scope of returns and exchanges 1. Some minor issues: for example, the thread ends left after individual shoes are sewn, the offset marks left after the bottom edge is brushed with glue, a small rough edge on the injection molded sole, exposed thread ends, and a small mark after the rough edge is peeled off, etc 2. Subjective biases such as the odor of shoes, the thickness of materials, size, and color difference do not belong to the category of quality issues. 3. The shoe box is crushed, and this problem is mainly caused during transportation. 4. One or two small positioning pinholes and needle jumpers left when stepping on the upper of the shoe 5. Cleanable stains （2） Refusal to return or exchange products without quality issues If there are no quality issues with the shoes, our store does not allow returns; Please do not feel that you do not like it, feel that the quality is not as good as expected, or that the shoes have an odor or other issues. Request a return or exchange of goods. （3） How to return or exchange products with quality issues 1. If there are serious quality issues with the shoes themselves, such as large area debonding, large area skin breakage, stitches, broken soles, mold, broken vamp, heel detachment, and windward feet, please contact us promptly within 3 days after receiving the goods to explain the problem. If the problem is not very serious, repair it if possible. If some of the problems are indeed serious, Customers are requested to take photos and send them to us for confirmation and verification within 3 days from the date of receipt (we will not accept such issues after 3 days. Cheap shoes do not include the cost of after-sales shelf life and belong to products without after-sales shelf life). The return and exchange of bags that meet the above conditions before wearing and using these goods will be shared by both parties. (Explanation: This is easy to understand. If you go to a physical store to pick up the goods, you cannot carefully inspect the items there before paying. Even if you have checked them, you cannot guarantee that there are no problems. If you find quality problems when you go home, you will have to pay for the replacement at your own expense. Additionally, our profit margin is very low, and the profit of our products is not enough to cover the shipping cost. Please forgive us) 2. If the problem shoes that have not been confirmed by us are directly returned by the customer, we will refuse to sign and return them to the buyer, and we will not be responsible for any expenses incurred. Alternatively, if the problem shoes have been confirmed but the shipping cost has not been confirmed, we will send out the skyrocketing shipping cost at will. We will only pay the corresponding part of the shipping cost according to the standard we used when sending the goods. After our verification, the shoes that we agree to return must have their shipping prepaid, as the paid upon delivery is twice as much as the prepaid ones. After we receive the problematic shoes, we will pay the buyer for this portion of the return shipping cost through instant receipt explain In general Line marking: The line marking may indicate the sales guide price of the product or the previously displayed sales of the product, rather than the original price, for reference only. Unlined: Unlined refers to the sales price of the product on the Chinese website. The specific transaction depends on the product's participation in the event or changes due to user use of coupons, etc. The final settlement page shall prevail. In the warm-up state of the activity Dashing: The marked sales price of the product in the current activity preheating state is not the original price, and the specific transaction price may change due to the user's use of coupons, etc. The final settlement page shall prevail. Unlined: Unlined may indicate the price of the product at the upcoming event, for reference only. The transaction price at the specific event may be due to user usage Coupons and other changes will ultimately be based on the settlement page of the event. *Note: The above explanation is only valid when there is a comparison. If the merchant provides a separate explanation for the underline, the merchant's statement shall prevail. 16 16.6 17.2 18 18.6 cm 19 19.7 20.3 21 21.7 22.4 cm, focus on priority shipping